Front Desk Attendant - BCE (Finance)
Job Description
Key Responsibilities
- Process registrations, departures, and respond to guest inquiries in a timely and professional manner
- Demonstrate and promote a strong commitment to providing the best possible experience for our guests, managers, and staff members
- Communicate to the management team any guest concerns or challenges
- Operate in accordance with established policies, procedures, and quality standards
- Maintain an organized and clean work area
- Assist in other areas of operations as needed
Qualifications
- 1-2 years' hotel experience working in a front desk capacity
- Ability to meet deadlines (email, telephone inquiries, and guest inquiries)
- Strong computer skills with Microsoft Office programs and Hotel reservation systems such as Innfinity
- Must be willing to work shift work, 24hr desk
- Ability to work independently with little supervision
- Ability to multitask and work in a fast-paced environment
- Possess a positive, friendly and professional attitude
- Ability to work well with peers in a group environment
- Excellent oral and written communication skills
- Excellent organizational and time management skills
- Proven ability to solve problem
While we own an incredible responsibility to provide remarkable service to our guests from various walks of life, we are also strongly committed to providing inclusive, equitable and respectful workplace to our employees and for our communities we serve.
We continuously seek to improve our diversity and inclusion practices to establish a respectful and collaborative workforce. In pursuit of our diversity and inclusion values, we seek applicants with a varied range of skills, experiences, and competencies. All those qualified individuals who would further contribute to our diversification are encouraged to apply.About Us
Buffalo Catering Employees LP is a premier remote workforce lodge operator in the Alberta oilsands. We help people maintain healthy, productive and connected lives while living and working away from home. Our unique approach focuses on guest wellbeing, operational efficiency and community building - making us a leading provider of accommodation solutions.
